Terms of Service

1. Acceptance of Terms

By accessing or using Winvasion LINE CRM (the Service), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. We reserve the right to update these terms at any time. Continued use of the Service after changes constitutes acceptance of the revised terms.

2. Description of Service

Winvasion LINE CRM is a customer relationship management platform designed for businesses that communicate through LINE Official Accounts. The Service allows users to manage contacts, conversations, inventory, and related business workflows.

3. Fair Use

You agree to use the Service only for lawful business purposes. You must not:

• Use the Service to send spam, unsolicited messages, or engage in harassment
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Use the Service in a way that disrupts or degrades performance for other users
• Resell, sublicense, or redistribute access to the Service without prior written consent
• Use the Service to store or transmit content that is illegal, defamatory, or infringes third-party rights

We reserve the right to suspend or terminate accounts that violate these fair use obligations without prior notice.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@winvasion.com if you suspect any unauthorized use of your account. support@winvasion.com.

5. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Winvasion shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data, messages, or contact records
• Business interruption or loss of revenue
• Errors in data processing or message delivery
• Unauthorized access to your data by third parties

We strongly recommend maintaining your own backups of critical business data. Winvasion provides no guarantee of compensation for any losses arising from use of the Service.

7. Data and Content

You retain ownership of all data and content you input into the Service. By using the Service, you grant Winvasion a limited license to store and process your data solely for the purpose of providing the Service. We do not sell your data to third parties.

8. Service Availability

We aim to maintain high availability but do not guarantee continuous, uninterrupted access. We may perform scheduled or emergency maintenance that temporarily affects the Service. We are not responsible for any losses resulting from downtime or service interruptions.

9. Termination

Either party may terminate the service relationship at any time. Upon termination, your access to the Service will cease. We may retain your data for a reasonable period as required by applicable law before deletion.

10. Contact

For questions about these Terms, please contact us at support@winvasion.com. support@winvasion.com.